Refund policy

Returns & Refunds

Everher products are ingestible health supplements. For hygiene and safety
reasons we cannot accept returns or exchanges for change of mind, and opened
or used products cannot be returned.

Damaged, defective or incorrect items

If your order arrives damaged, defective, or incorrect, email us at
wecare@everhercare.com within 3 days of receiving it.

Please attach clear photographs showing:
- the issue with the product
- the batch number and expiry date printed on the pack
- the outer shipping packaging

We cannot assess a claim without these photographs.

Once we have verified the claim, we will arrange a replacement or a refund to
your original payment method. Refunds are processed within 14 business days of
approval; the time it takes for the funds to appear depends on your bank or
payment provider.

Claims raised more than 3 days after delivery, or submitted without supporting
photographs, cannot be processed.

Shipping charges are non-refundable, except where the product was damaged,
defective, or incorrectly supplied.

Order cancellations

Orders can only be cancelled before they have been dispatched. Once an order
has shipped it cannot be cancelled.

Nothing in this policy affects any rights you may have under applicable
consumer protection law.

Questions about this policy: wecare@everhercare.com