Shipping policy

Shipping Policy

At Everher, we aim to get your order to you quickly and safely, wherever you are.

Order processing

Orders are processed within 1–2 business days. Orders placed on weekends or
public holidays are processed on the next business day. You will receive a
confirmation email as soon as your order is placed.

Delivery times

Standard delivery typically takes 3–10 business days from dispatch, depending on
your location. International deliveries may take longer.

Delivery times are estimates, not guarantees. Weather, customs clearance,
public holidays, and carrier delays can extend them.

Shipping charges

Shipping charges are calculated at checkout based on your delivery address and
order size, and are shown before you pay. Any free-shipping offer that applies
to your order will also be shown at checkout.

Tracking

Once your order has shipped you will receive a tracking number by email. Please
allow up to 24 hours for tracking to begin updating.

Delivery addresses

Please make sure your delivery address and contact details are correct at
checkout. We cannot redirect an order once it has been dispatched, and we are
not responsible for orders delayed or lost because of an incorrect or
incomplete address.

If a delivery fails because nobody was available or the address was wrong, any
cost of redelivery may be charged to you.

International orders, customs and duties

For international shipments, any customs duties, import taxes, or handling fees
are set by the destination country and are the customer's responsibility. These
are not included in the price you pay us and are collected separately by the
carrier or customs authority.

Because our products are food supplements, some countries restrict what may be
imported. Please check your local rules before ordering. We cannot refund
orders held or destroyed by customs for this reason.

Lost, delayed or damaged shipments

If your package is significantly delayed or appears lost, contact us at
wecare@everhercare.com and we will follow it up with the carrier.

If your order arrives damaged, please see our Refund Policy — damaged,
defective, or incorrect items must be reported within 3 days of delivery, with
photographs.

Contact

wecare@everhercare.com